Service Charter

This Charter gives an outline of our commitment to our esteemed customers and is a reflection of our dedication to excellence in service delivery. It delineates customer expectations when dealing with any departmental issues, and describes ways of communication through which the department can be contacted for comments on our performance and suggestions offered for improvement.

The charter aims at enhancing the level of awareness of our role in the Geospatial industry, gives insights on our core activities and values, provides information on the range of the services we offer and the avenues available to clients for remedy where our service falls below their expectations. This is all aimed at continuously improving our service delivery in pursuit of customer satisfaction.

Our Vision is to be committed to scholarly excellence, consistently producing competitive graduates equipped with the cutting edge technology in the field of geospatial engineering.

Our Mission is to provide quality university education, training and research in the field of geospatial and space technology so as to produce internationally competitive geospatial engineers by equipping them with the necessary skills and knowledge through lectures, research, tutorials, practicals and field visits/industrial attachments.

Please click here to read our service delivery charter